2018 Conferences, Exhibitions and Events

2018 is set to be a huge year for Housing Insight and PanConnect. We are launching new features and modules, on ideas and recommendations from sector knowledge and feedback from our users. We are set to grow our development team and have committed to additional resources already. We are still following the same ethos, that our customers are key.

Whilst we offer onsite and individual demonstrations, anyone wanting to see us at roadshows this year can come and say hello at our stand. We have confirmed our attendance at the following:

Q1 2018

Housing Technology Conference and Executive Forum, Cymorth Cymru Care Provider Summit and Housing Finance Conference and Exhibition Liverpool. We are also running roadshows at a number of our current users sites to highlight our unique integration with multiple systems

Annual Christmas Dinner 2017

Saturday 9th December saw the Annual Christmas Dinner for Housing Insight. An opportunity for the full team to get together and celebrate a very successful year.
We would like to thank our directors for the day and night and also thank you for supporting the team and leading us in the direction we have taken this year. Looking forward to seeing what 2018 holds.

PanConnect User Conference 1st February 2018

Our Annual user conference will be hosted by United Welsh. We welcome all current users of PanConnect and on the day we will publish our Development Roadmap along with development suggestions provided by our users from an open discussion forum

Supported Housing Seminar 30th November 2017

What an amazing turn out for our first Supported Housing Seminar in Cardiff

The aim of the seminar was to begin a partnership approach to start working together to resolve issues in the industry.  A common goal was highlighted and we developed our Supported People module in PanConnect to meet that goal and to help digitally transform organisations.


Nas Hayat from Housing Insight said, ‘We want to work with local authorities and providers to meet objectives in the sector and get their input into how we can develop our system further in the future’.


The seminar was led by Housing Insight in conjunction with POBL Group, who currently use the PanConnect system, and Llamau, who are implementing PanConnect at present. The attendees included Welsh Authorities and Providers and after viewing the systems functionality, an open forum was held to discuss how we could work together to improve things in the sector by creating integration tools that could be used by everyone to link systems together.


Innovation Award Nomination

We are proud to announce that this year, one of our customers has put us forward for an award. The Promoting Independence Awards ceremony takes place on 1st December in Cardiff and we have been nominated for the Innovation Award.

Supported Housing Seminar & Discussion Forum

Cardiff 30th November

For more information or to register interest contact [email protected]

Mobile Working & Tenant Self Service for Social Housing

Castle delivers Mobile Working and Tenant Self-Service to Social Housing Sector with PanConnect

Leading business software and IT provider, Castle Computer Services, has today entered a strategic partnership with Housing Insight to bring its PanConnect mobile working and customer self-service solution to the social housing sector.

Castle is the leading provider of SunSystems finance systems and Qlik business intelligence solutions into social housing, and its dedicated Housing Solutions Division brings together a full portfolio of best of breed software and infrastructure solutions, supplied and implemented by people who really know housing.

Housing Insight are specialists in providing consultancy and software solutions to the social housing and local government sectors with a focus on delivering quality solutions that meet the changing needs of the day.

Housing Insight’s flagship product PanConnect offers a mobile working solution for housing operatives, a customer self-service portal and an app for tenants.

Castle’s Director of Housing Solutions, Paul Sutherland, commented:
“We’re thrilled to be enhancing our offering to the housing sector by partnering with Housing Insight. We recognise the challenges faced by many social housing providers in delivering a truly mobile workforce and PanConnect offers the perfect solution to help housing associations stay productive on the go and engage with their customers in a more efficient and cost effective way.”

Nas Hayat, Director at Housing Insight, said:
“Castle has a great reputation within social housing and we welcome the opportunity to deliver even more value to the sector. PanConnect Mobile provides access to back office data from multiple systems to housing operatives on-site, while our Customer Self-Service solution provides a secure way to give customers access to important information that can help resolve issues efficiently and professionally.”