Customer Solution

PanConnect’s Stakeholder Portal and App gives tenants, prospective tenants, staff, third parties and board members, access to all relevant information based on their log in. This includes rent statements, arrears, important literature and local events. The portal is fully customisable to each client, from the navigation process to forms and environment branding.

With intuitive features such as transaction breakdowns in statements, allowing tenants to keep track of payments on their account and a fully functional budget calculator. Payments can be made using multiple payment gateways and repairs can be logged and booked directly with third parties reducing time spent arranging times and dates to suit all parties. With the integration of Live Chat assistance and two way SMS users have a full communications suite at their finger tips. The added ability to upload documents such as pictures, signed agreements, and diaries which can be officially logged and passed to appropriate staff in the organisation to action.

Accessible through Social Media links to the online portal or via free downloadable apps for iOS and Android, customers are now able to create multiple points of access for all users. PanConnect is giving social tenants a fully personalised solution.