Your trusted partner for social housing software that delivers

Maximise the value of your housing data and drive efficiency across your organisation

TRUSTED TECH PARTNER FOR COMPANIES INCLUDING

Provide an optimal resident experience with PanConnect

Built for social housing, Panconnect allows you to take your communications with residents to the next level, allowing your staff to focus on doing the things that count.

Boost engagement with seamless self-service

Empower residents with digital access to essential resources and provide a platform for simple, direct communication with their housing provider.

Take control of arrears collection

Reduce the friction of collections for your staff and residents. Learn more about our user-friendly solution Arrears Manager.

Complete cases with confidence

Collect and collate key information to speed up your case management. Learn about our staff-focused solutions that support your service delivery.

WHAT OUR CUSTOMERS SAY

Our previous solution was disjointed across several software platforms and the supplier support was poor. Implementing PanConnect will give us one software application. It will allow us to standardise our devices. Our users will have a simple view of data and forms. Integration to the back office systems will be standardised and easy to manage. What has pleased us the most is that we have found Housing Insight to be very competent supplier and an excellent partner. They are keen to understand our business and ensure the solution meets the needs of our internal customers and their customers.

Regenda Group

 

The solution has seen a number of changes and improvements since we first implemented but for us the fact that we have the ability to pull up tenant and property information off line and be able to build our own forms is invaluable. Housing Insight’s customer portal, IOS and Android offerings have also significantly enhanced our tenant self-service proposition and the second generation of the portal provides one of the best tenant interfaces I’ve come across.

Caredig Housing

We are excited to work with Housing Insight on this project. PanConnect will not only make our operations more efficient but will also provide our team with a more flexible way to manage cases and engage with residents while out in the community.

 

Martyn Gimber, CEO, North Devon Homes

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